December 23, 2016, Israel
We are all small, all of us, there are no exceptions. Remember that always. And the Great ones know it better than others.
Yisrael, manager/owner of the T Shirt factory. I am not a huge customer, a few hundred T shirts now and then. I am not a huge corporation that places an order for 5,000 T Shirts or more. And yet I feel I am treated well, very well. I try to provide my customers with the best service but for that I need the help of the guys at the factory, I need their support, without them I cannot do anything.
So as I leave I thank Yisrael and I say I know I am only a small client...
He interrupts me.."Moshe, there are no big clients, we are all small, only He above is Big". Yes, I have told this story before, I know it, but the editors will point out that I am repeating myself. We need to repeat ourselves many times for the lesson to sink in. I am aware that I repeat my stories. Perhaps when I am gone someone will remember them.
So I thank Yisrael and he smiles. I smile. It has been a good day. Yes, hard work but that is good. I feel good. I am at peace. We are all small.
But it is not always this way. Another vendor tells me that for such a small order he will not get his machines moving. And I remember Yisrael and I think to myself, we are all small, there are no small clients only small people.
If you dismiss a client as being too small you are only proving that you yourself are the small one and you are unworthy of this client/customer/student. There are no small customers only small people.
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